Welcome to Toy Wonder. By using our website and placing an order, you agree to comply with the following terms and conditions. These terms apply to all purchases and interactions made through Toy Wonder, an online toy store operating solely in Pakistan. Please read these carefully before making any purchases.

General Information

Toy Wonder is a local online toy store delivering across Pakistan. By using our website and services, you agree to follow these terms, which are subject to change without notice. You are encouraged to review this page periodically to stay updated on any changes.

Orders and Payments

  • Order Confirmation: Once you place an order, you will receive an order confirmation via email or SMS. This confirms that we have received your order and are processing it.
  • Payment Methods: We accept payments through bank transfer, Easypaisa, JazzCash, and Cash on Delivery (COD). All payments must be made in Pakistani Rupees (PKR).
  • Payment Security: We prioritize your privacy and security. Any personal information collected during the payment process is kept confidential and secure. For more details, please refer to our Privacy Policy.

Shipping and Delivery

  • We offer delivery across Pakistan through our trusted courier partners. Shipping charges vary depending on your location and will be displayed during checkout.
  • Delivery Time: Standard delivery typically takes 3-5 business days, depending on your location. Please note that delivery times may be affected by public holidays or unforeseen circumstances.
  • Once your order has been dispatched, you will receive a tracking number via email or SMS to monitor your shipment.

Returns and Refunds

Our detailed Refund and Returns Policy outlines how you can return items or request refunds. Please note:

  • Items must be returned within 7 days of delivery.
  • Only items that are defective, damaged, or incorrectly sent are eligible for returns or exchanges.
  • Refunds will be processed through bank transfer, Easypaisa, or JazzCash within 5-7 business days after approval.

Product Availability and Pricing

  • We do our best to ensure the availability of all listed products. However, in rare cases, some items may go out of stock after you place an order. If this happens, we will inform you promptly and offer an alternative product or a full refund.
  • All prices listed on Toy Wonder are in Pakistani Rupees (PKR) and include any applicable taxes.
  • Toy Wonder reserves the right to change prices at any time without prior notice. However, once an order is confirmed, the price at the time of the purchase will be honored.

Use of Website

  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
  • Toy Wonder reserves the right to refuse service, terminate accounts, or cancel orders if we suspect fraudulent or harmful activity.

Intellectual Property

All content on the Toy Wonder website, including text, images, logos, and product descriptions, is the property of Toy Wonder. You may not copy, reproduce, or use any part of this website without prior written consent.

Limitation of Liability

Toy Wonder is not responsible for any direct or indirect damages that may arise from using our website or services. We strive to provide accurate product information, but we do not guarantee that the descriptions or images are error-free.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes or claims arising from your use of our website or services will be subject to the jurisdiction of the courts in Pakistan.

Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to contact us at [email protected] or WhatsApp at [insert number]. We are always here to assist you.

Thank you for choosing Toy Wonder – where every toy brings a world of joy to your child.